Privacy Policy

Privacy Policy

Effective Date: 1 March 2025

Sorsa Holdings Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.sorsa.co.nz (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, address, etc. 
• Usage Data: IP address, browser type, pages visited, time spent on pages, referring pages.
• Cookies and Tracking Technologies: For analytics, functionality, and advertising purposes.
   

If you make a purchase, we may also collect billing information (e.g. credit card details), which is processed via secure third-party payment providers.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Site and services
• Respond to your enquiries and communicate with you
• Improve user experience and website functionality
• Send marketing communications (if you opt-in)
• Comply with legal obligations
   

3. Sharing Your Information

We may share your information with:

• Service Providers: Who help us operate the Site or deliver services (e.g. hosting, analytics, payment processing).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale.
   

We will never sell your personal information.

4. Cookies

Cookies are small data files stored on your device. We use cookies to:

• Remember your preferences
• Improve website functionality
• Track usage for analytics purposes
   

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights (New Zealand Users)

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of that information
• Withdraw consent where applicable
   

To exercise these rights, please contact us at the details below.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please send a message on the Contact Us section of the home page on www.sorsa.co.nz